Visual impact is at least as important as verbal impact. It is still you at the front. It is you that the other person, group or audience sees and before you have time to open your mouth and say anything, certain assumptions, both consciously and subconsciously, have been made.įirst impressions are very important - they can be about attitude as well as dress. When you are speaking in public, you may be representing your organisation or just yourself.
Personal appearance is an often-disregarded part of communication and presentation skills. Conflict Resolution and Mediation Skills.Non-Verbal Communication: Face and Voice.Tips for Effective Interpersonal Communication.The SkillsYouNeed Guide to Interpersonal Skills
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